top of page
Home: Welcome
IMG_1379.JPG

DENNIS WAKABAYASHI

I share the stories from the brightest minds and innovative companies in CX. 
If you have a story. I want to tell it with you.

Current Appearances

I’d love to connect with you and share ways to build collaborative relationship. Be sure to catch me at any of the following events.

appreans_edited.jpg

Industry Recognition

IMG_4247_edited.jpg

CORPORATE LEADERSHIP

Transformation can be challenging because you have to build a business case, inform stakeholders, test quickly and communicate results. I can help you navigate the complexities of Customer Experience Marketing through workshops, training, moderating or traditional consulting.

WhatsApp Image 2022-09-01 at 3.10.55 PM.jpeg

CX SOLUTIONS

There are a lot of different aspects of CX, from Consumer Research, Journey Development, User Experiences, Service design, not to mention addressing all of the different social media and other marketing integrations that are required to advance your CX. Let's talk about your situation. If our team can't help you, I may know who can.

WhatsApp Image 2022-09-01 at 3.17.24 PM.jpeg

INDUSTRY INFLUENCE

The Wakabayashi CX community is 70,000 people strong and we're focused on helping each other succeed in CX. If you'd like to join us, please enter your name and email here:

Thanks for submitting!

IMG_5034.JPG

I'M LOOKING FORWARD TO HEARING FROM YOU!

My Book

In this book, you’ll learn three basic principles to guide you to long-term revenue gains using customer experience strategy. You’ll find ways to tap into the power of influence and customer lifetime value and survive in the new competitive landscape of the global economy.

unnamed-1-e1639329946667.png

Our Latest Blog

Check back soon
Once posts are published, you’ll see them here.
bottom of page