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Dennis Wakabayashi:
Chief Collaborator: Team Wakabayashi

Dennis is currently one of the leading voices around the world on the topics of
Customer Experience, social media, and digital marketing.

In 2021 he was a keynote speaker at the World Marketing Summit in Turkey, West
African CX summit, LATAM CX conference, eWorld Marketing Summit, workshop
leader at Customer Contact week in the USA, and the Host and MC of CXSCanada’s
largest annual Customer Experience event.


In 2022, he was named as the CX influencer for Expo 2020 Dubai, a distinguished
speaker at the University of Oklahoma, an Advisory Council Member for the
University of Houston, and teaches Digital Marketing at the University of

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