December 2021 -  The Ortus Club
Ortus Chats | CMO Series - Dennis Wakabayashi, Global Marketing Influencer at Wakabayashi Experience
https://youtu.be/-blZZT6tg8Q
https://open.spotify.com/episode/1R22EOkxzq7aELJRndSBFF?si=eXJowvS4S1-J-ER0uxpMnQ&nd=1

November 2021 -  ConferenceCast.tv
Dennis Wakabayashi, Cemantica. Conference Adjourns
https://www.youtube.com/watch?v=kHp1rvdCXn8

November 2021 -  ConferenceCast.tv
Jerri Helms, HarperCollins Christian Publishing . Panel: The Role of Social Media in Building and Maintaining Effective Digital CX Programs
https://www.youtube.com/watch?v=SopgFA3MtME

November 2021 - ConferenceCast.tv
Dennis Wakabayashi, Cemantica. Panel Discussion: Digital CX Lessons Learned from C-19: From
https://www.youtube.com/watch?v=vn90PLHUDv8

November 2021 - ConferenceCast.tv
Dennis Wakabayashi, Cemantica. Conference Day 1 Adjourns
https://www.youtube.com/watch?v=Lg5V4Gw9__k

November 2021 - ConferenceCast.tv
Dennis Wakabayashi, Cemantica. Setting Today’s Plan from Your Host
https://www.youtube.com/watch?v=HfxVgjTRJJc

October 2021 -  Cemantica
Cemantica TV : CX out Loud! with Dennis Wakabayashi - US
https://www.youtube.com/watch?v=Jqb0FXsgK_4

October 2021 -  CX...Oh!
CX Wednesday ft Dennis Wakabayashi
https://www.youtube.com/watch?v=zfYnCcgKgWo
https://open.spotify.com/episode/3dSzNoFDd2dZTUbQGaR4sy?si=d48b765e4ad04cfb

October  2021 -  CX Wednesday ft Dennis Wakabayashi. CX…Oh! is celebrating this special occasion with Dennis Wakabayashi, the global voice of CX 
https://www.youtube.com/watch?v=zfYnCcgKgWo

October  2021 -   Cemantica TV : CX out Loud! with Dennis Wakabayashi – US. All fresh and energized, Dennis gives his take on CX 
https://www.youtube.com/watch?v=Jqb0FXsgK_4

October 2021 - Another Cloud Podcast
Ep 47 - It’s NOT just the Customer Experience anymore!
https://www.youtube.com/watch?v=Jcoi2Izu-Y4

September 2021 -  AvtexSolutions
Experience Points: What Happened | Dennis Wakabayashi
https://www.youtube.com/watch?v=8geb7-4Kxxg
https://avtex.com/articles/the-experience-points-blog-dennis-wakabayashi

September 2021 -  AvtexSolutions
Experience Points: Think Fast | Dennis Wakabayashi
https://www.youtube.com/watch?v=Y-A64f6eWl8
https://avtex.com/articles/the-experience-points-blog-dennis-wakabayashi

September 21 -  AvtexSolutions
Experience Points: Fake or Fact | Dennis Wakabayashi
https://www.youtube.com/watch?v=HkCApmhbk-8
https://avtex.com/articles/the-experience-points-blog-dennis-wakabayashi

September 2021 - Experience Points: What Happened | Dennis Wakabayashi
https://www.youtube.com/watch?v=8geb7-4Kxxg

September 2021 - The Experience Points Blog: Dennis Wakabayashi. Avtex Chief Experience Officer, Kurt Schroeder sat down with VP of Marketing, John Seeds to discuss our episode of Experience Points with Dennis Wakabayashi
https://avtex.com/articles/the-experience-points-blog-dennis-wakabayashi

August 2021 -  The Data Standard
Is the world of social media about to change? with Dennis Wakabayashi
https://www.youtube.com/watch?v=U5MyJlIBO-M
https://open.spotify.com/episode/5S2elOh7E4vzkBsMxY8c0T?si=001bd2b0595c4062

August 2021 -  Is the world of social media about to change?Dennis Wakabayashi, CXO of Team Wakabayashi, sits down with TDS to discuss how the world of social media is about to change.
https://datastandard.io/podcast/is-the-world-of-social-media-about-to-change-with-dennis-wakabayashi/

July 2021 -  SurveySensum
Chapter 18: How journey mapping has evolved from traditional ways?
https://www.youtube.com/watch?v=F3O8sjh5m9E

July 2021 - CX Forums The Customer Experience Connection
How to be a CX Leader: Human Conversations, Good Energy
https://www.youtube.com/watch?v=r9vJC_0o9Jo

June 2021 -  CX Forums The Customer Experience Connection
How to Build a CX Program From the Ground Up
https://www.youtube.com/watch?v=eJmMIH7R3UM

June 2021 - Shailendra Kumar
The Piktale Influencers Summit & Award Ceremony 2021 Live Session
https://www.youtube.com/watch?v=ye1ezRtuPJ8

June 2021 -   The Experience Maker
A Customer Experience Mastermind with Dennis Wakabayashi
https://www.youtube.com/watch?v=3x8c8Z_dy7I

June 2021 -  A Customer Experience Mastermind with Dennis Wakabayashi Interview with Dennis Wakabayashi, Vice President of Customer Experience Solutions at RR Donnelley and a top customer service and experience influencer
https://www.youtube.com/watch?v=3x8c8Z_dy7I

May 2021  -  Avtex  - The Experience Points Podcast
Ep. 15 - Dennis Wakabayashi
https://open.spotify.com/episode/0zca4OafIRGpK8SxJC6dbT?si=2f39faf3ff094875

May 2021 - CXBuzz Interview With Dennis Wakabayashi, VP of CX for RR Donnelley
https://cxbuzz.com/interviews/dennis-wakabayashi-vp-of-cx-for-rr-donnelley/

April 2021 - An Interview with Top 50 CX Expert of the Decade, Dennis Wakabayashi. Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how he came to be one of the top CX experts of the decade
https://www.youtube.com/watch?v=hdJZU2slY1Q

April 2021 -  START.101 BRASIL
Dennis Wakabayashi, expert em Customer Experience
https://www.youtube.com/watch?v=cm5Od9w9m6A

April 2021 -  Dennis Wakabayashi – The Secret to C-Suite Centricity – S3 E6
https://blog.worthix.com/s3-e6-dennis-wakabayashi-the-secret-to-c-suite-centricity/

April 2021 -  Dennis Wakabayashi, expert em Customer Experience
https://www.youtube.com/watch?v=cm5Od9w9m6A

April 2021 - FROM, The Digital Transformation Agency
An Interview with Top 50 CX Expert of the Decade, Dennis Wakabayashi
https://www.youtube.com/watch?v=hdJZU2slY1Q

April 2021 - Making a Marketer
TikTok: Tops Platform Worldwide with Dennis Wakabayashi
https://open.spotify.com/episode/4Qa6CSc92Dd3J6lQVZv415?si=6ed82b2013e04db1

April 2021 - Maggie O'Dea
Inspired Life Project Podcast: Ep.20: Stepping Into Your Soulful: Dennis Wakabayashi
https://www.youtube.com/watch?v=kZLdL-aiSf4

March 2021 -  Why Customer Experience Matters With Dennis Wakabayashi
https://www.burhaanpattel.com/podcast/34-why-customer-experience-matters-with-dennis-wakabayashi

March 2021 - The Marketing Stack
Why Customer Experience Matters With Dennis Wakabayashi
https://youtu.be/nLeFSN4YtpY
https://open.spotify.com/episode/0DSLLyDhKm70p1vCYPnBmB?si=mcDtGl6LRU6v7dBG1bo1uw

February 2021  - Winning Digital Customers
Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi
https://open.spotify.com/episode/4WwnStk7nwUenWBudZrVoS?si=579179203b6f40ca

February 2021 - Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi | Winning Digital Customers Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how he came to be one of the top CX experts of the decade.
https://wdcpodcast.captivate.fm/episode/customer-experience-dennis-wakabayashi

January 2021 -  Amazing Business Radio
The New, Better Custmer Experience Featuring Dennis Wakabayashi
https://open.spotify.com/episode/3auKsbRxilx5rL0DYDcg62?si=8689dd36853c47dd

January 2021 -  Ortus Chats
CM Series - Dennis Wakabayashi, GLobal Marketing Influencer at Wakabayashi Experience
https://open.spotify.com/episode/3auKsbRxilx5rL0DYDcg62?si=5a2b0f7f332e442d

January 2021 - CX Forums The Customer Experience Connection
Customer Experience Strategy and Innovation for 2021 with Dennis Wakabayashi
https://www.youtube.com/watch?v=w3Lh-fwKEvU

January 2021 -  Amazing Business Radio: Dennis WakabayashiShep Hyken interviews Dennis Wakabayashi, the VP of CX Solutions Delivery for RR Donnelley.
https://hyken.com/amazing-business-radio-show/amazing-business-radio-dennis-wakabayashi/

CCW Vegas Customer Contact Week
https://www.customerexperiencecanada.com/speakers/dennis-wakabayashi/

Customer Experience Strategies Summit
https://www.customerexperiencecanada.com/speakers/dennis-wakabayashi/

Digital 40 Over 40 honorees reminisce about the future of marketingA few of the industry’s most successful digital pioneers wax nostalgic about “killer apps” and missed opportunities.
https://www.campaignlive.com/article/digital-40-40-honorees-reminisce-future-marketing/1434548

Dennis Wakabayashi on Current State of Customer Experience
https://www.mattsenkumar.com/resources/cx-thought-leadership/dennis-wakabayashi/